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The Public Fundraising Regulatory Association (PFRA) is Aotearoa New Zealand’s first self-regulatory body for public fundraising.

Formally established in 2007 by member charities, we exist to build public trust and confidence in charitable fundraising through strong, sector-led self-regulation.

The PFRA brings together charities and fundraising partners to set and uphold high standards of professional fundraising through our Code of Conduct and Accreditation framework. We support members with practical guidance, training, and resources to ensure fundraising is ethical, transparent, and accountable.

As a voluntary, member-funded organisation, we work collaboratively with charities, fundraising partners, agencies, industry experts, local councils, and central government to protect the long-term sustainability of public fundraising.

Through our work, the PFRA helps ensure that fundraising across Aotearoa New Zealand remains trusted, professional, and effective - enabling charities to achieve their purpose and make a meaningful difference in communities both at home and around the world.

Our approach to regulation

In our approach to regulation we collaborate with members, local councils, business associations and government. We do this to protect the long term sustainability of public fundraising.

Regulate Face-to-Face Fundraising Set professional standards We set the Code of Conduct for Face to Face Fundraising and Charity Street Trading that members adhere to. Inform & educate We collaborate with industry experts to deliver fit-for-purpose resources that create sustainable fundraising outcomes, providing public with trust and confidence in charity fundraising.  Member accreditation We check members adherence to the Code of Conduct and that industry best practice standards are demonstrated in both policy 
and practice. Monitor & promote compliance We monitor and promote high standards of fundraiser compliance to the Code of Conduct, and ensure fundraising sites are fairly rosters and rested. Inquire & investigate We thoroughly investigate and manage complaints from public, 
site managers, members, and fundraisers through our 
complaints process. Accountability We hold members accountable for breaches to the Code of Conduct by issuing fines, penalties, and de-registration for serious misconduct. Set the professional standards Make sure guidelines are followed for Face-to-Face Fundraising and Charity Street Trading Codes of Conduct and rule books. Inform & educate We collaborate with industry expertise to deliver fit-for-purpose and accessible resources that strengthen fundraising programmes and provide the public with trust & confidence in charity fundraising. Member accreditation Demonstrates members adherence to the Code of Conduct and industry best practice standards and provides evidence of how polices are used in practice. Monitor & promote compliance Ensure sites are fairly rostered and rested through location management. High standards of fundraiser compliance to the Code of Conduct. Inquire & investigate Thoroughly investigate and manage complaints from public, site managers, members, and fundraisers. Accountability Hold members accountable for misconduct and breaches by issuing fines, penalties, and de-registration for serious misconduct. Regulate Face-to-Face Fundraising

Impact of Face-to-face fundraising

$51M

Received by charities via face-to-face fundraising in 2024.

60K

New Zealanders signed up to regularly support a charity in 2024.

713K

People have signed up over the last 10 years.

$587M

Received by chosen causes through this type of fundraising.

Our members

55 charities and fundraising partners are part of the PFRA, working together to uphold high standards and strengthen public trust and confidence in fundraising across New Zealand.

Learn more about Our members
36 charities
Amnesty International NZ logo
Barnardos logo
Blind Low Vision NZ logo
Breast Cancer Foundation logo
Burnett Foundation Aotearoa logo
Cancer Society Auckland Northland Division logo
Cancer Society Central Districts Division logo
Cancer Society Southern Division logo
Cancer Society Waikato Bay of Plenty Division logo
CCS Disability Action logo
Child Cancer Foundation logo
ChildFund NZ logo
Family for Every Child logo
Forest & Bird logo
Hato Hone St John logo
Heart Foundation logo
IHC logo
Make-A-Wish logo
Mary Potter Hospice logo
Médecins Sans Frontières logo
Mental Health Foundation logo
New Zealand for UNHCR logo
New Zealand Red Cross logo
Oxfam Aotearoa logo
Presbyterian Support Upper South Island logo
Save the Children logo
SPCA logo
Starship Foundation logo
Surf Life Saving New Zealand logo
The Fred Hollows Foundation NZ logo
The National Foundation for Deaf & Hard of Hearing logo
Unicef Aotearoa logo
Wellington Hospital Foundation logo
Whānau Āwhina Plunket logo
World Animal Protection logo
World Vision logo
19 agencies
Aida For Good logo
Community Connect logo
Community Solutions logo
Core Fundraising logo
Cornucopia Fundraising logo
Cornucopia PO logo
Do-Nation logo
First Purpose logo
Fundamental Worldwide logo
GIG logo
Meraki Business Solutions logo
Mindset Marketing logo
Mondial Fundraising logo
Pheonix Marketing logo
Public Outreach logo
Raisers Hub logo
Surge Direct logo
The Fundraising Company logo
Xplore Services logo

Feedback or complaints?

Have you seen or experienced any behaviour from a fundraiser that you feel doesn’t reflect our code of conduct?

We take complaints seriously and use suggestions to learn and improve our professional standards. Feel free to leave feedback or call us.