FAQ

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment. This means when you sign up to support a charity through face-to-face fundraising your account details are safe.

Yes, face-to-face fundraisers are paid professionals and not volunteers. This is in line with Employment New Zealand.

Face-to-Face Fundraiser's don't accept cash for their safety and yours. If you would like to support the charity with a one-off gift you can go directly to their website to process the donation.

Yes, fundraisers use tablets to collect people’s details electronically, which ensures the security of all personal and financial information. For your and their safety, they are unable to accept cash donations.

When you sign-up to support a charity, you will be asked for:

• Personal information such as a drivers licence to confirm your identity
• Bank or credit card information to allow the charity to set up your monthly commitment

The security and privacy of this information is very important. Once the above information is provided to the fundraiser via the iPad, it is transmitted securely in compliance with industry standards.

You'll know if someone is fundraising legitimately fundraising for one of our members when they have:

• Have a lanyard and ID card with their name on it, the charity logo, and the PFRA Member of logo
• Charity branded clothing 

If you’re unsure if a charity fundraiser is genuine, please contact us or the charity directly.

Face to face fundraising is one of the most cost-effective ways that charities can gain substantial support for the important work they do. 

Face-to-face fundraising is when a fundraiser talks directly to a member of the public either in the street, at the front door on in a shopping centre about becoming a regular donator to the charity.

A regular donation is a gift you give to a charity either monthly or every four weeks. The amount of your regular donation is up to you, and the gift is set up as a direct debit/ credit card payment from your bank account.